Program purpose
Customers who separately opt in may receive transactional and service messages related to their Vault requests. These may include consultation confirmations and reminders, approval requests, booking updates, itinerary notifications, and support communications.
Marketing and promotional SMS are not part of this program and remain disabled.
Consent and frequency
Consent is optional and is not a condition of purchase. The opt-in checkbox is unchecked by default. Message frequency varies based on your requests, scheduled experiences, and support needs. Message and data rates may apply.
Opt out and help
Reply STOP to opt out of future program messages. Reply START to request re-enrollment after an opt-out, subject to confirmation and provider rules. Reply HELP for help, email Jean@ninelegacyholdings.com, or call +1 (816) 816-2829.
Opting out of SMS does not prevent The Vault from using another method you requested or from sending communications necessary to complete an existing transaction where permitted.
Delivery and carriers
Wireless carriers are not liable for delayed or undelivered messages. Delivery depends on carrier networks and device availability. The Vault does not guarantee that every message will be received immediately.
Privacy
Mobile opt-in information and consent are not sold or shared with third parties for their own marketing purposes. Review our Privacy Policy and Terms of Service for more information about service providers and data handling.
Program contact
The program number is +1 (816) 816-2829. The business contact is Jean@ninelegacyholdings.com.